Do You Have a Breakdown Plan?

What to do in case of a roadside emergency

06/29/15
Automotive
A vehicle break down is nothing anyone plans for. But AAA says you can and should plan for it. While most breakdowns can be prevented with proper vehicle maintenance, AAA encourages all motorists to have an emergency breakdown plan.
 
Here’s what your plan should include:
  • Make sure to carry water, snacks, first-aid tools, and an emergency car care kit in your vehicle at all times. Kits can be compiled at home or purchased at any AAA office and should include: flashlight, flares, jumper cables, duct tape, a safety vest, batteries, and a basic repair kit.
  • Keep your cell phone with you and charged, and a cell phone car charger in your car. 
  • Remember, as a AAA member, AAA Roadside Assistance is a phone call away. We’re committed to being there when you need us, and our response time is best in the industry, so you shouldn’t have to wait long or miss important events.
  • Download and register the AAA Mobile® app. This free app, available for both iOS and Android devices, transmits your GPS location and specific information about your vehicle's trouble to AAA.
If you do experience a vehicle failure:
1. First, turn on your flashers and pull completely off the roadway, if possible.

2. If you are on a freeway/highway, take the nearest exit, if possible.

3. If you’re not able to exit the roadway safely, stay in your vehicle and remain buckled. If you’re a member, call AAA. Or, call Department of Public Safety’s Freeway Service Patrol — a service AAA sponsors where officers help stranded motorists.

4. If you feel that you are in danger (on the side of the freeway, for instance), let the AAA dispatcher know immediately, as these calls are prioritized. If your vehicle is stopped on the travel portion of the roadway, call 911.

5. Make sure you know your location to expedite help (last exit, visible signs, direction of travel).

6. Stay with your vehicle, if safe to do so.
 
Having a breakdown plan will give you peace of mind, and if you find yourself in an emergency situation, you’ll know exactly what to do. 
  
For More Information
Visit AAA.com/automotive to learn more about how AAA Roadside Assistance services can help you when you need it most, 24 hours a day, 7 days a week.