Electrifying AAA Member Benefits

ORLANDO, FL. (December 1, 2022) – AAA is expanding its capabilities and membership perks by creating innovative roadside solutions geared toward electric vehicle owners. But – AAA is not new to the electric vehicle space. Over a decade ago, as the electric vehicle market began to heat up, AAA launched a mobile charging pilot for electric vehicles in select markets. AAA also continues to invest in research related to electric vehicles to understand consumer opinion, vehicle functionality, and other areas of interest. As the popularity of electric vehicles continues to grow, as indicated by a recent AAA study, AAA is prepared to service any vehicle type, whether electric or gas. 

“If you’re a AAA member, you already know that we’re more than just roadside assistance service,” said Cliff Ruud, AAA’s managing director of automotive solutions. “We’re also committed to supporting our members through big purchase decisions – like buying an electric vehicle. As automakers continue to incorporate advanced styling and the latest innovative technology into electric vehicles, we are committed to learning, developing, and servicing the vehicles our members are driving.”  

Mobile Electric Vehicle Charging Now Available in Select Cities 

AAA is excited to announce a new phase of mobile electric charging solutions in 14 markets across the country. This is the second pilot of its kind that AAA has brought to the marketplace in the last decade. The purpose of the first pilot, launched in 2010, was to explore a few prototype technologies that could be used to charge electric vehicles at the roadside. After 10 years of service, all the original prototype vehicles (five total) were retired. AAA took learnings from that pilot to inform this next iteration.  

Range anxiety has been the number one barrier between consumers and wider EV adoption. AAA can help ease this anxiety with specialized trucks equipped with mobile electric vehicle chargers that provide enough range to get drivers home or to the nearest charging station. 

This program is currently being piloted in the following cities:  

• Orlando, FL
• Nashville, TN
• Charlotte, NC
• Denver, CO
• Grand Rapids, MI
• Avon, MA
• Providence, RI
• West Springfield, MA
• Bend, OR
• Portland, OR
• Indianapolis, IN
• San Francisco, CA
• Philadelphia, PA
• Peabody, MA

For AAA members, this service is provided at no additional charge. AAA will continue to assess the demand for mobile electric vehicle charging and will add locations as needed. As part of this evaluation, AAA will also explore various mobile charging methods to deliver the best experience to its members. Subscribe to the AAA Newsroom to receive the latest updates surrounding the mobile electric vehicle charging pilot.
 

AAA Roadside Service Information: Training and Education for Technicians

AAA is continuously developing resources that inform roadside assistance teams or those in the industry of the newest updates in electric vehicle technology and systems. AAA’s Roadside Service Information (RSI) system demonstrates techniques to provide safe roadside service to electric vehicles through tutorials and videos. This resource can be used at the roadside via mobile devices, is shared with others in the towing industry, and is available to public subscribers. To learn more, please visit RSI.aaa.biz.