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Retail Sales Associate - Sewell, NJ

We are looking for a dynamic individual to join our team as a Retail Sales Associate. We have positions in Sewell, NJ however, you may be required to fill a shift in any of our locations. Hours are Monday – Friday 8:45 am – 5:00 pm. This position is an in-office position only.
 

Primary Objective

The Retail Sales Associate supports AAA core business lines, Membership, Travel, Insurance and Financial Services, through providing superior customer service to members and non-members.
 

Key Accountabilities

  • Explains, sells, and processes memberships.
  • Assist members in making travel plans.
  • Promotes and sells AAA products.
  • Answers telephones, responds to inquiries and/or routes calls to appropriate personnel.
  • Greets visitors, determines purpose of visit, and directs visitors to the proper destination.
  • Advises member of auto travel routes, including production of Triptiks; provides maps and tourbooks and makes domestic ground travel reservations.
  • Identifies opportunities to cross sell other products, services and promotions offered by AAASJ.
  • Maintains up-to-date knowledge of the various attraction tickets and provides details to customers to assist them in making a selection.
  • Travels to other branch locations if needed.
  • Reconciles cash daily.
  • Files, answers phones, and assists with office administration.


Requirements:

  • Excellent record keeping and organizational skills.
  • Excellent customer service focus and skill set.
  • Ability to read and interpret maps.
  • Basic knowledge of U.S. geography.
  • Excellent listening skills
  • Excellent verbal and written communication skills, including the ability to communicate with internal and external contacts.
  • Ability to learn the automated systems used by AAASJ.
  • Ability to organize, prioritize, and initiate work.
  • Ability to maintain composure when under pressure.
  • Basic knowledge of computer programs including Excel, Word.
  • Demonstrated ability to cross sell AAA products and services.

 

For consideration, please choose from the following options to submit your resume and cover letter. Please be sure to state the specific position for which you are applying.

• Email your resume and cover letter to kbell@aaasj.com, or
• Fax to Human Resources at (856)-627-6038, or
• Send to AAA AAA South Jersey Human Resources Department, 700 Laurel Oak Rd. Voorhees, NJ 08043